The Impact of Customer Service of Mexican Companies Based on Customer Care

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Jose G. Vargas-Hernandez, Edgar Jose, Galvez Moreno

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Published: 11 February 2018 | Article Type :

Abstract

The purpose of this research is to measure the level of customer service of Mexican companies in terms of customer service, considering that customer service is directly related to offer a good customer service. This research is analytical and descriptive, because it contains the main concepts about research, as well as the main authors and creators of the same and descriptive because in the research are tables and tables that help explain in a way Easier for the correct compression and differentiation of these concepts. With this research they will understand the importance and difference between a service and an attention, and once understood this will be able to better train their staff to obtain better and greaterresults in their companies and also reflected in theirprofits.

KEYWORDS: Customer service, Customer Support, Companies

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This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.

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Jose G. Vargas-Hernandez, Edgar Jose, Galvez Moreno. (2018-02-11). "The Impact of Customer Service of Mexican Companies Based on Customer Care." *Volume 1*, 1, 39-50